850 projects in 15 years

The digital transformation is changing every interaction we have, including those in the public sphere. No matter how challenging this shift may be, we help public services uncover the needs of their users and build digital tools for them.

A new website for a leading institution

  • UX Coaching

  • Visual & UI design

How to better promote the famous library and the collections it houses? That's what we were asked to do for the Geneva Library’s website redesign: a project entirely focused on graphic design, aimed at enhancing the library's image and opening it up to new audiences.

  • UX Coaching

  • Visual & UI design

Laying the foundations for accessible online services

  • Prototypes/Wireframes

  • Visual & UI design

The Canton of Fribourg asked us how to make its online services accessible and easy for users to use, but also quick and cheap to develop. We defined a complete style guide to ensure the creation of modern, dynamic online services that address citizens’ needs.

  • Prototypes/Wireframes

  • Visual & UI design

Being part of the Swiss Justice digital transformation

  • Strategic workshop

  • User research

  • Prototypes/Wireframes

Justitia 4.0 will impact more than 25,000 professionals and aims to replace paper documents and paper mail with online tools. As their official UX partner, we supported the expert groups in collecting business needs and developed working prototypes to illustrate and evaluate solutions.

  • Strategic workshop

  • User research

  • Prototypes/Wireframes

Promoting biodiversity in Geneva

  • Strategy

  • Personas

  • Prototypes/Wireframes

  • Visual & UI design

  • Development by Stimul

Creation of a website for the "Système d'Information du Patrimoine vert" to grant public access to the flora database of the Canton of Geneva.

  • Strategy

  • Personas

  • Prototypes/Wireframes

  • Visual & UI design

  • Development by Stimul

Accessible information for the new public health centre

  • Online survey

  • Analytics study

  • Information architecture

Unisanté was born from the merger of 5 entities that are active in the public health sector. The center, which employs 800 people, needed a sitemap that would put together its own objectives and customer needs. We accomplished our mission in a few weeks.

  • Online survey

  • Analytics study

  • Information architecture

Reducing administrative workloads

  • Usability evaluation

  • Prototypes/Wireframes

Thanks to an in-depth heuristic audit, we helped the Republic and Canton of Jura as well as the State of Fribourg optimize the efficiency of their virtual counters.

  • Usability evaluation

  • Prototypes/Wireframes

Continuous improvement to the benefit of citizens

  • Usability evaluation

  • Analytics study

  • Prototypes/Wireframes

  • Visual & UI design

In collaboration with the Chancellery and the IT and Telecommunications Service of the Canton of Fribourg, we set up a process for the continuous improvement of the website and its content.

  • Usability evaluation

  • Analytics study

  • Prototypes/Wireframes

  • Visual & UI design

Designing an intuitive and welcoming platform for Fribourg

  • Strategy

  • Online survey

  • Analytics study

  • Competitive analysis

  • Information architecture

  • Tree testing

  • Prototypes/Wireframes

  • Visual & UI design

  • Development by Stimul

Complete redesign of the City of Fribourg's website. The portal is now centered on the citizens’ needs.

  • Strategy

  • Online survey

  • Analytics study

  • Competitive analysis

  • Information architecture

  • Tree testing

  • Prototypes/Wireframes

  • Visual & UI design

  • Development by Stimul

Making sure a state form is easy to use

  • Usability evaluation

  • Usability testing

The Canton of Vaud grants health insurance subsidies to thousands of citizens every year. We made propositions to improve the online application form, in order to simplify the processes of request and grant.

  • Usability evaluation

  • Usability testing

A state website made mobile and simplified for 800'000 citizens

  • Prototypes/Wireframes

  • Usability testing

Creation of a comprehensive desktop and mobile prototype for the redesign of the Canton of Vaud's website. Several iterations were made on the basis of usability tests.

  • Prototypes/Wireframes

  • Usability testing

Helping copywriters understand the users' needs

  • Analytics study

  • Site search analytics

  • Web-analytics coaching

In-depth analysis of web traffic to drive the website redesign and its content management. Generation of insights, creation of dashboards and employee training .

  • Analytics study

  • Site search analytics

  • Web-analytics coaching

Simplifying a complex information network

  • Strategy

  • Personas

  • Prototypes/Wireframes

  • Usability testing

User research and prototyping of the Association pour le Système d'Information du Territoire Vaudois' website and its geodata ordering platform.

  • Strategy

  • Personas

  • Prototypes/Wireframes

  • Usability testing

A pilot project before a major overhaul

  • Strategy

  • Analytics study

  • Competitive analysis

  • Users interviews

  • Online survey

  • Illustrated report

Study of user and stakeholder needs for the Air Division in order to start a proof-of-concept project for the redesign of the vd.ch website.

  • Strategy

  • Analytics study

  • Competitive analysis

  • Users interviews

  • Online survey

  • Illustrated report

Turning insights into a product

  • Strategy

  • Shadowing

  • Users interviews

  • Design Studio

We helped the Lausanne Social Services design an internal tool for their emergency accommodation service. We gathered insights through shadowing and user interviews. Those insights were used to feed a collaborative design workshop we facilitated.

  • Strategy

  • Shadowing

  • Users interviews

  • Design Studio

Yann Ringgenberg

Let us look into your current challenges to find a lasting, comprehensive solution together.

Email Yann Or give him a call at +41 21 544 54 54